Privacy Policy

Emma Louise™ Privacy Policy

This page was last modified on 24-5-2018

Use of our services

When you register for one of our services, we ask you for personal information. This information is used to provide the service. The information is stored on our own secure servers or on servers of a third party. We will not combine this information with any other personal information we may have.

When you use our services, we may collect the following information:

First name and last name

Address

Phone number

Email address

IP address

Other personal information that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Information about your activities on our website

Information about your browsing behavior on various websites (t.ex. because this company is part of an advertising network)

Browser and device type

Bank account number

Reasons for processing

In general, we process your personal data for the following purposes:

Processing your payment

Shipping of our products

Sending out our newsletter

To be able to call or contact you via email if this is necessary for our services to be performed

To inform you about changes to our services and products

Emma Louise™ analyzes your behavior on the website to improve the website and tailor the range of products and services to your wishes.

Emma Louise™ also processes personal data when we are legally required to do so, such as information required for our tax return.

Communication

If you send us emails or other messages, we may save these messages. Sometimes we may ask you for personal information that is relevant to the situation. This allows us to process your questions and respond to them. The data is then stored on Emma Louise™'s own secure servers or on servers of third parties. We do not combine this information with any other personal information we may have access to.

We collect data for research purposes to better understand our customers and tailor our services accordingly.

This website uses so-called “cookies” (small text files stored on your computer) to help the website analyze how users use it. The information generated by the cookie about your use of the website may be transferred to Emma Louise™'s own secure servers or to third parties. We use this information to track how you use the website, to generate reports on website activity and to provide other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this Privacy Policy unless we have received your express consent to do so.

Third parties

The information is not passed on to third parties, with the exception of the web applications we use for our web shop. This includes the WebshopKeur classification system. This information is used only for the purpose of the application and will not be distributed further. In addition, the information may in some cases be exchanged internally. Our employees are obliged to respect the confidentiality of your data.

Changes

This Privacy Policy is designed to describe the use and functionality of this website. Any changes and/or adjustments to the website may result in changes to this Privacy Policy. It is therefore advisable to consult the Privacy Policy regularly.

Terms and conditions for SMS marketing

We use an SMS platform that is subject to the following terms and conditions. By opting in to our SMS marketing and messaging, you agree to these terms and conditions.

By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you consent to us sending you SMS (for your order, including abandoned cart reminders) and offers. You acknowledge that consent is not a condition of any purchase.

Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc", an EU company with offices in Sofia, Bulgaria, EU. This data will be used to send targeted marketing messages and SMS. When you send SMS, your phone number is sent to an SMS operator to deliver them.

If you wish to unsubscribe from SMS messages, please reply STOP to any mobile message sent from us or use the unsubscribe link provided to you in one of our messages. You understand and agree that alternative methods of opting out of SMS, such as using alternative words or requests, will not be considered a reasonable means of opting out of SMS. SMS and data usage charges may apply.

For any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you would like to opt out of SMS messages, please follow the procedures above.

Choice of personal data

We offer all visitors the opportunity to view, change or delete the personal data we have received about them.

Change/cancel newsletter

At the end of each mailing you will find the option to change your details or cancel your subscription to the newsletter.

Change/cancel communication

Please contact us if you would like to change your details or remove yourself from our archives. See contact details below.

Disable cookies

By default, most browsers are set to accept cookies, but you can set your browser to refuse all cookies or specify when a cookie is sent. Some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Klarna

“In order to offer you Klarna's payment methods, we may share your personal data in the form of contact details and order information with Klarna at checkout, so that Klarna can assess whether you can choose the payment methods, and to customize them for you.Your personal data that is shared is processed according to Klarna's own data protection information.”

Questions and feedback

We regularly review compliance with this Privacy Policy. If you have any questions about our policy, please contact us:

Emma Louise™

info@emma-louise.se